Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      SMS Delivery Delay To China Over Pre-Registered Template
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to China Over Pre-Registered Template. This incident has been resolved.
      Posted May 11, 2021 - 22:00 PDT
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to China Over Pre-Registered Template. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted May 11, 2021 - 20:18 PDT
      Investigating
      We are experiencing SMS delivery delays when sending messages to China Over Pre-Registered Template. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted May 11, 2021 - 19:56 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).