SMS Delivery Delay to Nigeria

Incident Report for Twilio

Resolved

We are experiencing delivery delays sending to Nigeria MTN network. This incident is now covered in another incident and this incident closed, resolved.

Posted Mar 11, 2021 - 18:13 PST

Update

We are experiencing SMS delivery delays when sending messages to Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 11, 2021 - 17:07 PST

Investigating

Our monitoring systems have detected a potential issue with outbound SMS delivery delay to MTN Nigera. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Mar 11, 2021 - 16:55 PST