SMS Delivery Receipt Delays from Twilio to Tigo Honduras

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to Tigo network subscribers in Honduras are operating normally.

Posted Jul 24, 2026 - 16:23 PDT

Update

We have observed a recovery in SMS delivery receipts from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 13:08 PDT

Monitoring

We have observed a recovery in SMS delivery receipts from Twilio to Tigo network subscribers in Honduras and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 11:07 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 06:56 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 02:56 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 24, 2026 - 00:49 PDT

Identified

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 23, 2026 - 23:44 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Tigo network subscribers in Honduras. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 23, 2026 - 22:41 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).