SMS Delivery Failures to Maxis Network in Malaysia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery failures to Maxis Network in Malaysia. This incident has been resolved.

Posted Dec 21, 2025 - 04:31 PST

Monitoring

We are observing successful SMS delivery to Maxis Network in Malaysia. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 21, 2025 - 02:33 PST

Update

We are experiencing SMS delivery failures to Maxis Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 20, 2025 - 23:59 PST

Update

We are experiencing SMS delivery failures to Maxis Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 20, 2025 - 21:59 PST

Investigating

We are experiencing SMS delivery failures to Maxis Network in Malaysia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 20, 2025 - 20:59 PST

This incident affected: CARRIER NETWORK (SMS, APAC).