US Toll-free Messaging Outage Affecting Inbound and Outbound SMS

Incident Report for Twilio

Resolved

All systems are online and operational.

Posted May 07, 2018 - 17:33 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 07, 2018 - 17:18 PDT

Investigating

We are currently experiencing an outage with US Toll-free SMS, all inbound and outbound messages are affected at this time. We are working with our carrier partner to restore service.

Posted May 07, 2018 - 17:02 PDT

This incident affected: PROGRAMMABLE MESSAGING (SMS).