Event Streams Experiencing Delays in Delivering Events

Incident Report for Twilio

Resolved

Event Streams events flowing with normal latency. This incident has been fully resolved.

Posted Jun 05, 2024 - 15:43 PDT

Monitoring

Event Streams events flowing with normal latency. Customers might experience fewer retries for events they failed to receive within the 4h retry period. We will update in 1 hour or as soon as we have more information.

Posted Jun 05, 2024 - 14:46 PDT

Identified

Twilio engineers have identified an issue with Event Streams. Customers may experience delays in delivering events. Twilio engineers have started mitigation efforts and the delay for receiving events is decreasing slowly back to normal. We will provide another update in 1 hour, or as soon as more information becomes available.

Posted Jun 05, 2024 - 14:11 PDT

Update

Twilio engineers are investigating an issue with Event Streams. Customers may experience delays in delivering events. We will provide another update in 1 hour, or as soon as more information becomes available.

Posted Jun 05, 2024 - 13:21 PDT

Investigating

Our monitoring systems have detected a potential issue with event streams. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 05, 2024 - 13:07 PDT

This incident affected: DEVELOPER TOOLS (Event Streams).