Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to Airtel Network in Sri Lanka
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery failures to Airtel Network in Sri Lanka. This incident has been resolved.
      Posted Feb 02, 2023 - 01:56 PST
      Monitoring
      We are observing successful SMS delivery when sending messages to Airtel Network in Sri Lanka. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 02, 2023 - 00:12 PST
      Update
      We continue to experience SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Feb 01, 2023 - 17:20 PST
      Update
      We continue to experience SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Feb 01, 2023 - 13:40 PST
      Update
      We continue to experience SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Feb 01, 2023 - 12:04 PST
      Update
      We are experiencing SMS delivery failures when sending messages to Airtel Network in Sri Lanka. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Feb 01, 2023 - 11:20 PST
      Investigating
      We've become aware of a potential issue with Outbound SMS delivery Failures to Airtel network in Srilanka. Our engineering team has been alerted and is actively investigating. We will update as soon as we have additional information.
      Posted Feb 01, 2023 - 11:08 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).