Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Intermittent issues in submitting support tickets
      Incident Report for Twilio
      Resolved
      Intermittent issues in submitting support tickets have been resolved and all service are operating normally at this time.
      Posted Jan 12, 2017 - 06:41 PST
      Update
      We have seen an improvement in the success rate for submitting support tickets, and continue to work on the issue. We will provide the next update within 30 minutes.
      Posted Jan 12, 2017 - 06:12 PST
      Investigating
      We are currently investigating an issue with the support center. Customers may intermittently be unable to submit support tickets. We will provide an update within 30 minutes.
      Posted Jan 12, 2017 - 05:36 PST
      This incident affected: TWILIO PLATFORM (Customer Support Center).
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