Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays to MTN Network in Multiple African Countries
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Multiple MTN Networks in multiple African countries like Nigeria, Ghana, Uganda, and Benin. This incident has been resolved.
Monitoring
We are seeing signs of recovery in SMS delivery delays when sending messages to multiple MTN networks across several African countries, including Nigeria, Ghana, Uganda, and Benin. Our team will continue to monitor the service closely to ensure full restoration. We will provide another update in 2 hours or sooner if additional information becomes available.
Update
We are still experiencing SMS delivery delays to Multiple MTN Networks in multiple African countries like Nigeria, Ghana, Uganda, and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays to Multiple MTN Networks in multiple African countries like Nigeria, Ghana, Uganda, and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays to Multiple MTN Networks in multiple African countries like Nigeria, Ghana, Uganda, and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays to Multiple MTN Networks in multiple African countries like Nigeria, Ghana, Uganda, and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery delays to Multiple MTN Networks in multiple african countries like Nigeria, Ghana, Uganda, and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experiencing SMS delivery delays to Multiple MTN Networks in Nigeria, Ghana, Uganda, and Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 or as soon as more information becomes available.
Investigating
We are experiencing SMS Delivery Delays to MTN in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).