SMS Delivery Receipt Delays from Twilio to MTN Cameroon

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Cameroon are operating normally.

Posted Sep 26, 2026 - 13:32 PDT

Update

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 26, 2026 - 10:00 PDT

Monitoring

We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 26, 2026 - 07:49 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 24 hours or as soon as more information becomes available.

Posted Sep 25, 2026 - 11:34 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Sep 24, 2026 - 19:34 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Sep 24, 2026 - 11:25 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 24, 2026 - 07:25 PDT

Update

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 24, 2026 - 05:24 PDT

Identified

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 24, 2026 - 04:24 PDT

Investigating

Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Cameroon. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 24, 2026 - 04:13 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).