We are observing successful inbound calls towards Australian landline numbers and congestion issue has been addressed. This incident is now resolved.
Posted Mar 16, 2020 - 01:06 PDT
Update
Our carrier partner has identified the underlying issue and working on a resolution as a topmost priority. We will provide an update as soon as we have additional information.
Posted Mar 15, 2020 - 23:46 PDT
Identified
Our carrier partner has identified the underlying issue and working on a resolution as a topmost priority. We will provide an update as soon as we have additional information.
Posted Mar 15, 2020 - 21:10 PDT
Investigating
We’re seeing Inbound calls fail with congestion on Australian Landline numbers and users may hear a recorded announcement “The service to the telecommunication network you are calling is congested, please try again later”. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
Posted Mar 15, 2020 - 19:38 PDT
This incident affected: CARRIER NETWORK (Voice, APAC).
