Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Voice Intermittent Inbound call Congestion - Australia
      Incident Report for Twilio
      Resolved
      We are observing successful inbound calls towards Australian landline numbers and congestion issue has been addressed. This incident is now resolved.
      Posted Mar 16, 2020 - 01:06 PDT
      Update
      Our carrier partner has identified the underlying issue and working on a resolution as a topmost priority. We will provide an update as soon as we have additional information.
      Posted Mar 15, 2020 - 23:46 PDT
      Identified
      Our carrier partner has identified the underlying issue and working on a resolution as a topmost priority. We will provide an update as soon as we have additional information.
      Posted Mar 15, 2020 - 21:10 PDT
      Investigating
      We’re seeing Inbound calls fail with congestion on Australian Landline numbers and users may hear a recorded announcement “The service to the telecommunication network you are calling is congested, please try again later”. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.
      Posted Mar 15, 2020 - 19:38 PDT
      This incident affected: CARRIER NETWORK (Voice, APAC).