Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delay to Robi Network in Bangladesh
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery delays to Robi Network in Bangladesh. This incident has been resolved.
      Posted Nov 08, 2020 - 21:51 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 07, 2020 - 21:58 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
      Posted Nov 06, 2020 - 21:57 PST
      Investigating
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 06, 2020 - 05:50 PST
      Monitoring
      We are observing recovery in delivery report delays when sending towards Bangladesh Airtel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 6 hours or as soon as more information becomes available.
      Posted Nov 06, 2020 - 01:38 PST
      Update
      We are continuing to investigate this issue.
      Posted Nov 05, 2020 - 14:31 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
      Posted Nov 05, 2020 - 14:30 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 05, 2020 - 06:38 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 04, 2020 - 13:44 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 04, 2020 - 09:44 PST
      Update
      We are continuing to work with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 04, 2020 - 07:44 PST
      Update
      We are experiencing huge SMS delivery delays when sending messages to Bangladesh Robi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 04, 2020 - 06:44 PST
      Investigating
      Our monitoring systems have detected delays in the outbound SMS messages towards Bangladesh Airtel. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 04, 2020 - 06:36 PST
      This incident affected: CARRIER NETWORK (SMS, APAC).