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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays From Twilio Toll-Free Numbers to US Carriers
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays in SMS delivery issues from Twilio Toll-Free. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays in SMS delivery issues from Twilio Toll-Free. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - DLR Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - DLR Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Update
Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - DLR Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - DLR Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Update
Our monitoring shows overall improvement in carrier-side traffic congestion, and we are observing instant SMS delivery from Twilio Toll-free at this time. We will continue monitoring the overall US carrier networks to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - DLR Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - DLR Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Update
Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Update
Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
Please find the current delivery status for the major carriers below:
AT&T (status - DLR Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Please find the current delivery status for the major carriers below:
AT&T (status - DLR Delayed)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Investigating
Due to sustained high traffic on the US carrier networks, we are currently experiencing SMS delivery issues from Twilio Toll-Free. Messages are queued due to capacity shortage, and customers may see delays when sending to certain US carriers.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
Please find the current delivery status for the major carriers below:
AT&T (status - Operational)
T-Mobile (status - Operational)
Verizon (status - Delayed)
US Cellular (status - Operational)
We are actively working with our carrier partners to resolve the issue, and we will provide another update in 2 hours or as soon as we have any new information to share.
This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).