We have seen recovery of network traffic reaching all Twilio services. A small percentage of requests between 3.56pm and 4.33pm PST were affected and returned HTTP 502 errors to API requests. We will continue to monitor service performance.
Posted 11 days ago. May 08, 2019 - 16:57 PDT
We are continuing to work on a fix for this issue.
Posted 11 days ago. May 08, 2019 - 16:43 PDT
We are working with our network provider to resolve this issue. Currently a small percentage of traffic to Twilio REST API can return a HTTP 502 error code.
Posted 11 days ago. May 08, 2019 - 16:37 PDT
We have identified an increased level of errors of API requests due to networking issues. We are working on the resolution.
Posted 11 days ago. May 08, 2019 - 16:21 PDT
This incident affected: CONTACT CENTER (TaskRouter) and TWILIO PLATFORM (REST API).