Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Elevated level of errors for API requests
      Incident Report for Twilio
      Resolved
      All systems are operating normally
      Posted May 08, 2019 - 17:59 PDT
      Monitoring
      We have seen recovery of network traffic reaching all Twilio services. A small percentage of requests between 3.56pm and 4.33pm PST were affected and returned HTTP 502 errors to API requests. We will continue to monitor service performance.
      Posted May 08, 2019 - 16:57 PDT
      Update
      We are continuing to work on a fix for this issue.
      Posted May 08, 2019 - 16:43 PDT
      Update
      We are working with our network provider to resolve this issue. Currently a small percentage of traffic to Twilio REST API can return a HTTP 502 error code.
      Posted May 08, 2019 - 16:37 PDT
      Identified
      We have identified an increased level of errors of API requests due to networking issues. We are working on the resolution.
      Posted May 08, 2019 - 16:21 PDT
      This incident affected: FLEX (TaskRouter) and DEVELOPER TOOLS (REST API).
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