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Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
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Elevated level of errors for API requests
Incident
Report for Twilio
Resolved
All systems are operating normally
Monitoring
We have seen recovery of network traffic reaching all Twilio services. A small percentage of requests between 3.56pm and 4.33pm PST were affected and returned HTTP 502 errors to API requests. We will continue to monitor service performance.
Update
We are continuing to work on a fix for this issue.
Update
We are working with our network provider to resolve this issue. Currently a small percentage of traffic to Twilio REST API can return a HTTP 502 error code.
Identified
We have identified an increased level of errors of API requests due to networking issues. We are working on the resolution.
This incident affected: CONTACT CENTER (TaskRouter) and TWILIO PLATFORM (REST API).
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