We are no longer experiencing SMS delivery delays when sending messages to Multiple Networks in Colombia for a subset of Long Codes. This incident has been resolved.
Posted Nov 13, 2025 - 11:30 PST
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Multiple Networks in Colombia for a subset of Long Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Nov 13, 2025 - 09:35 PST
Investigating
We are experiencing SMS delivery delays when sending messages to Multiple Networks in Colombia for a subset of Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Nov 13, 2025 - 08:39 PST
This incident affected: CARRIER NETWORK (SMS, Latin America).
