Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Receipt Delays to Brazil Over a Subset of Short Codes
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays to Brazil on the subset of Twilio Short Codes. This incident has been resolved.
Monitoring
We are observing recovery in delivery report delays when sending to Brazil on the subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing delays in receiving message delivery reports when sending to Brazil on a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are observing successful SMS delivery when sending to Brazil on a subset of Twilio Short Codes. However we are experiencing delays in receiving message delivery reports. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience SMS delivery delays when sending messages to Brazil over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Brazil over a subset of short codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Latin America).