Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Flex Insights Data Delays
      Incident Report for Twilio
      Resolved
      Historical data loads in Flex Insights has been resolved and Flex Insights is operating normally at this time.
      Posted Dec 06, 2021 - 13:49 PST
      Monitoring
      Historical data loads in Flex Insights is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available
      Posted Dec 06, 2021 - 13:20 PST
      Update
      We are investigating delays for historical HR data loads in Flex Insights. Historical HR data may be delayed up to 1 hour. We expect to provide another update in 1 hour or as soon as more information becomes available
      Posted Dec 06, 2021 - 12:25 PST
      Investigating
      Our monitoring systems have detected a potential issue with Data Delays in Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Dec 06, 2021 - 12:16 PST
      This incident affected: FLEX (Flex Insights).
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