Flex Insights Data Delays

Incident Report for Twilio

Resolved

Historical data loads in Flex Insights has been resolved and Flex Insights is operating normally at this time.

Posted Dec 06, 2021 - 13:49 PST

Monitoring

Historical data loads in Flex Insights is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available

Posted Dec 06, 2021 - 13:20 PST

Update

We are investigating delays for historical HR data loads in Flex Insights. Historical HR data may be delayed up to 1 hour. We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Dec 06, 2021 - 12:25 PST

Investigating

Our monitoring systems have detected a potential issue with Data Delays in Flex Insights. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 06, 2021 - 12:16 PST

This incident affected: FLEX (Flex Insights).