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        SMS Delivery Failures on Telkom Network in Kenya

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Telkom network in Kenya. This incident has been resolved.
        Posted Feb 02, 2023 - 06:45 PST

        Monitoring

        We are observing successful SMS delivery to Telkom network in Kenya. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 02, 2023 - 04:53 PST

        Update

        We continue to experience SMS delivery failures Telkom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 02, 2023 - 01:01 PST

        Update

        We continue to experience SMS delivery failures Telkom network in Kenya. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 02, 2023 - 01:00 PST

        Update

        We are experiencing SMS delivery failures Telkom network in Kenya . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 01, 2023 - 23:08 PST

        Investigating

        We are experiencing MMS/SMS delivery failures Telkom network in Kenya . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Feb 01, 2023 - 22:21 PST