Studio Execution Timers Failing

Incident Report for Twilio

Resolved

Our Engineers have resolved this issue where Studio execution timers are failing. All services are functional and operational now.

Posted Sep 29, 2020 - 18:47 PDT

Investigating

We are investigating an issue where Studio execution timers are failing. Studio Widgets that have a timeout may not execute in the timeframe expected. Our engineers are working to resolve the issue. We will provide an update in 4 hour or as soon as more information becomes available.

Posted Sep 29, 2020 - 14:00 PDT

Monitoring

We are observing a recovery of the Studio execution timers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 29, 2020 - 12:46 PDT

Update

We are still experiencing an issue causing Studio execution timers to fail. Studio Widgets that have a timeout may not execute in the timeframe expected. Our engineers are working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 29, 2020 - 11:40 PDT

Update

We are investigating an issue where Studio execution timers are failing. Studio Widgets that have a timeout may not execute in the timeframe expected. Our engineers are working to resolve the issue. We will provide an update in 1 hour or as soon as more information becomes available.

Posted Sep 29, 2020 - 10:42 PDT

Investigating

Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 29, 2020 - 10:35 PDT

This incident affected: SERVERLESS (Studio).