SMS Delivery Delays to Etisalat in Egypt

Incident Report for Twilio

Resolved

The issue with delays sending SMS to Etisalat has been resolved, and the service is stable now.

Posted Feb 24, 2020 - 03:29 PST

Monitoring

We are observing recovery for SMS sent to Etisalat Egypt, service is back to normal, we will continue monitoring the service and provide an update in the next hour.

Posted Feb 24, 2020 - 02:12 PST

Update

We are continuing to investigate this issue.

Posted Feb 24, 2020 - 00:42 PST

Investigating

We are experiencing SMS delivery delays when sending messages to Etisalat in Egypt. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Feb 24, 2020 - 00:40 PST