SMS Delivery Delays (Outbound-only) to Cellcom and Pelephone Network in Israel

Incident Report for Twilio

Resolved

We are no longer experiencing Outbound SMS delivery delays when sending messages to Cellcom and Pelephone Network in Israel. This incident has been resolved.

Posted Jun 09, 2023 - 03:49 PDT

Monitoring

We are observing recovery in Outbound SMS delivery delays when sending messages to Cellcom and Pelephone Network in Israel. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 09, 2023 - 02:06 PDT

Update

We continue to experience Outbound SMS delivery delays when sending messages to Cellcom and Pelephone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 09, 2023 - 00:14 PDT

Update

We are experiencing SMS delivery delays (outbound-only) when sending messages to Cellcom and Pelephone Network in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 08, 2023 - 23:21 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS Delivery Delays (Outbound Only) to Cellcom and Pelephone Network in Israel. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jun 08, 2023 - 23:19 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).