SMS Delivery Delays to Phoenix Network in Ukraine

Incident Report for Twilio

Resolved

The issue affecting SMS delivery delays when sending messages to Phoenix Network in Ukraine Twilio has been resolved, and the service is functioning normally at this time.

Posted Jul 16, 2023 - 15:15 PDT

Update

We are continuing to observe recovery in SMS delivery delays to Phoenix Network in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 16, 2023 - 13:16 PDT

Monitoring

We are observing recovery in SMS delivery delays to Phoenix Network in Ukraine. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 16, 2023 - 11:20 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 16, 2023 - 03:15 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 15, 2023 - 23:24 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 15, 2023 - 21:24 PDT

Update

We are experiencing SMS delivery delays when sending messages to Phoenix Network in Ukraine. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 15, 2023 - 20:24 PDT

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Phoenix Network in Ukraine. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Jul 15, 2023 - 20:20 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).