Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Receipt Delays to MTN Networks in Africa
Incident
Report for Twilio
Resolved
We are no longer experiencing delivery report delays when sending the SMS to multiple networks in Nigeria. This incident has been resolved.
Monitoring
We are observing recovery in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. We will continue to monitor the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
During the monitoring period, we noticed further delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Update
We continue to observe a recovery from the delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We have observed a recovery from the delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hour or as soon as more information becomes available.
Investigating
We are experiencing delays in receiving message delivery reports when sending to multiple networks in Nigeria via registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.