Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
Zipwhip Gateway
Issues related to Zipwhip's Services
System Metrics
SMS Delivery Report Delays to Subset of US Small Network
Incident
Report for Twilio
Resolved
We are no longer seeing SMS delivery report delays to subset of US small networks. This incident has been resolved.
Monitoring
We have observed a recovery from SMS delivery report delays to subset of US small networks. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery report delays to subset of US small networks. Additionally, we have identified that this incident is also causing SMS delivery failures from US small networks to a subset of Twilio phone numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery report delays to subset of US small networks. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery report delays to subset of US Small Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery report delays to subset of US Small Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery report delays to subset of US Small Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery report delays to subset of US Small Network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Short Code, North America, SMS Toll-Free, North America) and ZIPWHIP MESSAGING (SMS Toll-Free, North America).