Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Elevated HTTP 500 Errors for A2P Brand Registration API Resource

        Incident Report for Twilio

        Resolved

        We are no longer experiencing elevated HTTP 500 errors when accessing or modifying A2P brand registration via API. This incident has been resolved.
        Posted Sep 09, 2021 - 20:16 PDT

        Monitoring

        We are observing recovery in the issue of elevated HTTP 500 errors when accessing or modifying A2P brand registration via API. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
        Posted Sep 09, 2021 - 19:46 PDT

        Update

        Our engineers continue to investigate the issue of elevated HTTP 500 errors when accessing or modifying A2P brand registration via API. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 09, 2021 - 17:45 PDT

        Update

        Our engineers continue to investigate the issue of elevated HTTP 500 errors when accessing or modifying A2P brand registration via API. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 09, 2021 - 13:50 PDT

        Update

        Our engineers continue to investigate the issue of elevated HTTP 500 errors when accessing or modifying A2P brand registration via API. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 09, 2021 - 11:57 PDT

        Update

        We are currently investigating an elevated rate of HTTP 500 errors when accessing or modifying A2P brand registration via API. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 09, 2021 - 10:56 PDT

        Investigating

        Our monitoring systems have detected a potential issue with elevated HTTP 500 Errors for the Programmable Messaging Rest API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Sep 09, 2021 - 10:46 PDT
        This incident affected: TWILIO PLATFORM (Other).