SMS Delivery Degradation Towards Verizon US

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Dec 11, 2019 - 01:38 PST

Monitoring

We are observing recovery and we will confirm further once this incident is resolved.

Posted Dec 11, 2019 - 01:15 PST

Investigating

We are observing delivery degradation towards Verizon (311-489) is degraded via Short Codes and US-Toll free numbers in the USA. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.

Posted Dec 11, 2019 - 00:21 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America, SMS Toll-Free, North America).