Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Delays to U.S. T-Mobile via Toll-Free numbers
      Incident Report for Twilio
      Resolved
      SMS delivery from Twilio's toll-free numbers to T-Mobile U.S. is successful. This incident has been resolved.
      Posted Sep 18, 2020 - 15:26 PDT
      Monitoring
      We are observing successful SMS delivery to T-Mobile U.S. from Twilio's toll-free numbers. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 18, 2020 - 14:15 PDT
      Update
      SMS delivery delays to T-Mobile U.S. from Twilio's toll-free numbers continue to occur. Our engineers continue working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 18, 2020 - 12:45 PDT
      Update
      We are experiencing SMS delivery delays to U.S. T-Mobile via Toll-free numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 18, 2020 - 11:47 PDT
      Investigating
      Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 18, 2020 - 11:40 PDT
      This incident affected: CARRIER NETWORK (SMS Toll-Free, North America).