Customers Delayed for Emergency Address Registrations

Incident Report for Twilio

Resolved

The delays in with Emergency Address registrations has been resolved, and the service is functioning normally at this time.

Posted Apr 22, 2026 - 08:13 PDT

Update

Emergency Address registrations where Phone numbers remain in 'Pending Registration' status for longer are now operating normally. We will continue to monitor for system stability. We'll provide another update in 16 hours or as soon as more information becomes available.

Posted Apr 22, 2026 - 01:54 PDT

Monitoring

Emergency Address registrations where Phone numbers remain in 'Pending Registration' status for longer are now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 22, 2026 - 00:31 PDT

Update

We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 24 hours or sooner if more information becomes available.

Posted Apr 22, 2026 - 00:14 PDT

Update

We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 16 hours or sooner if more information becomes available.`

Posted Apr 21, 2026 - 03:49 PDT

Update

We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 8 hours or sooner if more information becomes available.`

Posted Apr 20, 2026 - 20:03 PDT

Update

We have identified the cause of delays in Emergency Address registrations. Phone numbers remain in 'Pending Registration' status longer than expected. We will provide another update in 4 hours or sooner if more information becomes available.`

Posted Apr 20, 2026 - 16:05 PDT

Update

We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Apr 20, 2026 - 15:49 PDT

Update

We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 20, 2026 - 13:44 PDT

Identified

We have identified the cause of delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 20, 2026 - 12:20 PDT

Update

We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 20, 2026 - 12:14 PDT

Update

We are continuing to investigate this issue.

Posted Apr 20, 2026 - 11:10 PDT

Update

We are investigating delays in with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 20, 2026 - 10:45 PDT

Investigating

Our engineers are investigating the issue with delays with Emergency Address registrations. Numbers are show "Pending Registration" for longer than usual and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 20, 2026 - 10:33 PDT

This incident affected: PHONE NUMBERS.