SMS Delivery Receipt Delays to Digicel Network Papua New Guinea

Incident Report for Twilio

Resolved

We are no longer experiencing SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. This incident has been resolved.

Posted Aug 01, 2022 - 15:14 PDT

Monitoring

We are observing recovery in SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 01, 2022 - 13:20 PDT

Update

We continue to work with our carrier partner to resolve the SMS Delivery Receipt Delays to Digicel Network in Papua New Guinea. We expect to provide another update in the next 8 hours or as soon as more information becomes available.

Posted Aug 01, 2022 - 06:54 PDT

Update

We continue to work with our carrier partner to resolve the SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. We expect to provide another update in the next 4 hours or as soon as more information becomes available.

Posted Aug 01, 2022 - 02:54 PDT

Update

We continue to work with our carrier partner to resolve the SMS Delivery Receipt Delays to Digicel Network Papua New Guinea. We expect to provide another update in the next 2 hours or as soon as more information becomes available.

Posted Aug 01, 2022 - 00:54 PDT

Investigating

We are experiencing delays in receiving message delivery reports when sending SMS to Digicel Network in Papua New Guinea. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 31, 2022 - 23:54 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).