Scheduled maintenance
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Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays from Twilio to Multiple Networks in South Africa
Incident
Report for Twilio
Resolved
The incident has been resolved and SMS delivery from Twilio to network subscribers on affected networks in South Africa is operating normally.
Monitoring
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Identified
Twilio customers may be experiencing SMS Delivery Delays between Twilio Numbers and Multiple Networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available
Update
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).