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        On Call Engineers Are Investigating an Issue With Outbound Cloud API WhatsApp Messages Are Being Delayed

        Incident Report for Twilio

        Resolved

        We have fully investigated the Outbound Cloud API WhatsApp Messages were being delayed issue, and it was determined that the impact was limited to a small set of customers. All systems are operational.
        Posted May 29, 2024 - 19:35 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Outbound Cloud API WhatsApp Messages are being delayed. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 29, 2024 - 19:05 PDT