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        SMS Delivery Delay and Failures to Claro Network in Honduras

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays and failures when sending messages to Claro network in Honduras. This incident has been resolved.
        Posted Oct 06, 2025 - 05:54 PDT

        Update

        We are observing recovery in SMS delivery delays and failures when sending messages to Claro network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 06, 2025 - 04:10 PDT

        Monitoring

        We are observing recovery in SMS delivery delays and failures when sending messages to Claro network in Honduras. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 06, 2025 - 02:17 PDT

        Update

        We keep having SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 05, 2025 - 11:46 PDT

        Update

        We still continue to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 04, 2025 - 11:54 PDT

        Update

        We still continue to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Oct 03, 2025 - 19:54 PDT

        Update

        We are continuing to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Oct 03, 2025 - 12:32 PDT

        Update

        We are continuing to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Oct 03, 2025 - 08:33 PDT

        Update

        We are continuing to experience SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Oct 03, 2025 - 06:33 PDT

        Investigating

        We are experiencing SMS delivery delays and failures when sending messages to Claro network in Honduras. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Oct 03, 2025 - 05:33 PDT
        This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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