Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delay To Telkomsel Network In Indonesia Over A Subset Of Pre Registered Sender ID
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays to Telkomsel Network in Indonesia over a Subset of pre-registered sender ID. This incident has been resolved.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to Telkomsel Network in Indonesia over a Subset of pre-registered sender ID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are experiencing SMS delivery delays to Telkomsel network in Indonesia over a subset of pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays to Telkomsel Network in Indonesia over a Subset of pre-registered sender ID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in one hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).