SMS Delivery Report Delays to 1&1 Network in Germany

Incident Report for Twilio

Resolved

The incident has been resolved and SMS delivery receipts from Twilio to 1&1 network subscribers in Germany are operating normally.

Posted Feb 19, 2026 - 20:38 PST

Monitoring

We are observing successful SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 19, 2026 - 19:23 PST

Update

Twilio customers may be experiencing SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery report may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 19, 2026 - 17:36 PST

Investigating

Twilio customers may be experiencing SMS delivery report delays from Twilio to 1&1 network subscribers in Germany. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery report may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 19, 2026 - 16:36 PST

This incident affected: CARRIER NETWORK (SMS, Europe).