Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
On Call Engineers are Investigating 500 errors with Chat and Flex Products
Incident
Report for Twilio
Resolved
The issue regarding 500 errors has been resolved and Chat and Flex products are operating normally at this time.
Update
Our engineering team has implemented a fix and we are seeing recovery for the issue. We are continuing to monitor the systems and will provide another update in 30 minutes or as soon as more information becomes available.
Update
Our engineering team has implemented a fix and we are seeing recovery for the issue. We are continuing to monitor the systems and will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are continuing to monitor for any further issues.
Monitoring
Our engineering team has implemented a fix and we are seeing recovery for the issue. We are monitoring the systems and will provide another update in 30 minutes or as soon as more information becomes available.
Update
We are experiencing 500 errors with Chat and Flex products. Customers may experience intermittent errors with SDKs and increased latency for responses. Flex initialization is impacted with this issue. Our engineering team is investigating this issue and we will provide another update in 30 minutes or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with 500 errors on the API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: FLEX (Flex Application Platform), PROGRAMMABLE CHAT, and PROGRAMMABLE MESSAGING (Conversations).