Voice Call Failures From Network Subscribers to Twilio Phone Numbers in Multiple Countries

Incident Report for Twilio

Resolved

The incident has been resolved and voice calls from network subscribers to Twilio Phone Numbers are operating normally.

Posted Mar 19, 2026 - 09:52 PDT

Monitoring

We have observed a recovery in voice calls from network subscribers in multiple countries to Twilio Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 19, 2026 - 07:52 PDT

Update

We are still experiencing voice call failures from network subscribers to Twilio Phone Numbers in France, Norway, Italy, Indonesia, Denmark. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 19, 2026 - 07:32 PDT

Investigating

Twilio customers may be experiencing voice call failures from network subscribers to Twilio Phone Numbers in France ,Norway, Italy, Indonesia ,Denmark. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 19, 2026 - 06:32 PDT

This incident affected: CARRIER NETWORK (Voice, APAC, Voice, Europe).