Elevated HTTP 500 Errors for Programmable Messaging Console

Incident Report for Twilio

Resolved

Elevated rate of HTTP 500 errors for some pages in the Programmable Messaging Console has been resolved and is operating normally at this time.

Posted Jul 27, 2021 - 12:32 PDT

Update

Elevated rate of HTTP 500 errors for some pages in the Programmable Messaging Console has been resolved and is operating normally at this time.

Posted Jul 27, 2021 - 12:30 PDT

Identified

The issue causing an elevated rate of HTTP 500 errors for some pages in the Programmable Messaging Console has been identified. Our engineers are actively working on a fix which they expect to deploy later today. Our engineers have determined this issue is only affecting customers in the Twilio Ireland Limited beta program. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 27, 2021 - 07:48 PDT

Update

We are continuing to investigate an elevated rate of HTTP 500 errors for some pages in Programmable Messaging Console. Our engineers are working on the issue, and we will provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 27, 2021 - 03:48 PDT

Update

We are continuing to investigate an elevated rate of HTTP 500 errors for some pages in Programmable Messaging Console. Our engineers are working on the issue, and we will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 27, 2021 - 01:46 PDT

Update

We are continuing to investigate this issue.

Posted Jul 27, 2021 - 01:18 PDT

Investigating

We are currently investigating an elevated rate of HTTP 500 errors for some pages in Programmable Messaging Console. Our engineers are working on the issue, and we will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 27, 2021 - 00:48 PDT

This incident affected: DEVELOPER TOOLS (Console).