Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Report Delays to Onvoy Spectrum Mobile in USA via Subset of Short Codes

        Incident Report for Twilio

        Resolved

        The incident causing SMS Deliver Report Delays when sending messages to Onvoy Spectrum Mobile in the United States of America via a subset of Short Codes has been resolved, except for a small number of customers. We are closing this incident and will reach out to these customers individually for further follow-ups.
        Posted Feb 21, 2025 - 16:32 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 20, 2025 - 23:09 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 19, 2025 - 23:10 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 18, 2025 - 23:10 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 17, 2025 - 23:20 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 16, 2025 - 23:20 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 15, 2025 - 23:20 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 14, 2025 - 23:28 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 13, 2025 - 23:34 PST

        Update

        We are continuing to investigate this issue.
        Posted Feb 13, 2025 - 06:10 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 12, 2025 - 23:34 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 11, 2025 - 23:34 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Feb 10, 2025 - 23:46 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 10, 2025 - 06:46 PST

        Investigating

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 10, 2025 - 06:46 PST

        Monitoring

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Feb 10, 2025 - 06:44 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Feb 09, 2025 - 22:46 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Feb 09, 2025 - 18:47 PST

        Update

        We are still experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Feb 09, 2025 - 16:40 PST

        Investigating

        We are experiencing SMS delivery report delays when sending messages to Onvoy Spectrum Mobile United States of America. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hours or as soon as more information becomes available.
        Posted Feb 09, 2025 - 15:49 PST
        This incident affected: CARRIER NETWORK (SMS Short Code, North America).