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Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays to Viettel Network in Burundi
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. This incident has been resolved.
Monitoring
We are observing an improvement on SMS delivery delays when sending messages to Viettel Network in Burundi. Our Engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.
Update
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).