SMS Delivery Delays to Viettel Network in Burundi

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. This incident has been resolved.

Posted Sep 16, 2024 - 10:46 PDT

Monitoring

We are observing an improvement on SMS delivery delays when sending messages to Viettel Network in Burundi. Our Engineers are monitoring the issue. We will provide another update in 2 hours or as soon as more information is available.

Posted Sep 16, 2024 - 08:58 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 16, 2024 - 06:27 PDT

Update

We continue experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Sep 16, 2024 - 04:33 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to Viettel Network in Burundi. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 16, 2024 - 03:41 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).