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Latest Version of the Authy App for iOS Is Crashing
Incident
Report for Twilio
Resolved
We are no longer experiencing the issue after user is upgraded the Authy application to the fixed version 26.2.2 which is released on App Store. This incident has been resolved.
Monitoring
We have observed a recovery the issue after user is upgraded the Authy application to the fixed version 26.2.2 which is released on App Store. We are monitoring the service to ensure a full recovery, and we will provide another update in 2 hours or as soon as more information becomes available.
Identified
We have identified an issue with the latest release of the Authy app for iOS. We have under review the fixed version 26.2.2 on App Store now, planned the release in a few hours. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We continue investigating an issue with the latest release of the Authy app for iOS. Some affected users are experiencing the crashing of the app when they open it. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are investigating an issue with the latest release of the Authy app for iOS. Some affected users are experiencing the crashing of the app when they open it. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: ACCOUNT SECURITY (Authy App).