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        [SMS/MMS] Delivery Report Delays to Sprint US From a Subset of Twilio Short Codes

        Incident Report for Twilio

        Resolved

        We are no longer experiencing delivery report delays when sending to Sprint US from a subset of Twilio Short Codes]. This incident has been resolved.
        Posted May 09, 2021 - 09:47 PDT

        Monitoring

        We are observing recovery in delivery report delays when sending to Sprint US from a subset of Twilio Short Codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 09, 2021 - 08:03 PDT

        Investigating

        We are experiencing delays in receiving message delivery reports to Sprint US from a subset of Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 09, 2021 - 07:48 PDT