Disconnection of small percentage of outbound calls to numbers in the USA and Canada

Incident Report for Twilio

Resolved

We have resolved the issue causing disconnections affecting a small percentage of outbound calls to numbers in the USA and Canada. Our engineers are continuing to monitor outbound calls to ensure there are no further problems.

Posted Jan 11, 2016 - 11:45 PST

Investigating

We are investigating disconnections affecting a small percentage of outbound calls to numbers in the USA and Canada and are working to resolve the issue. We expect to provide another update in 30 minutes.

Posted Jan 11, 2016 - 11:38 PST

This incident affected: ELASTIC SIP TRUNKING US1 (Origination US1).