Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        Degraded Twilio Client performance in our European datacenter

        Incident Report for Twilio

        Resolved

        We have resolved the networking issues affecting a percentage of Client WebRTC and mobile services in our European Datacenter. The service is operating normally.
        Posted Feb 03, 2016 - 11:29 PST

        Monitoring

        We have resolved the networking issues affecting a percentage of Client WebRTC and mobile services in our European Datacenter and will continue to monitor.
        Posted Feb 03, 2016 - 07:32 PST

        Update

        We have identified networking issues affecting a percentage of Client WebRTC and mobile services in our European Datacenter and are working to resolve. Next update within 60 minutes.
        Posted Feb 03, 2016 - 07:18 PST

        Update

        We are continuing to investigate networking related issues that could be affecting the European Datacenter and causing delays in registration and call setup for Client WebRTC and mobile services.
        Posted Feb 03, 2016 - 06:45 PST

        Update

        We are investigating networking related issues that could be affecting the European Datacenter and causing delays in registration and call setup for client WebRTC and mobile services.
        Posted Feb 03, 2016 - 06:13 PST

        Update

        We continue to work on resolving the issue causing delays in registration and call setup for client WebRTC and mobile services in our European datacenter. We will provide another update in 30 minutes.
        Posted Feb 03, 2016 - 05:37 PST

        Update

        We continue to work on resolving the issue causing delays in registration and call setup for client WebRTC and mobile services in our Ireland datacenter. We will provide another update in 30 minutes.
        Posted Feb 03, 2016 - 04:43 PST

        Update

        We have identified the issue causing delays in registration and call setup for client WebRTC and mobile services in our Ireland datacenter and are working to resolve. We will provide another update in 30 minutes.
        Posted Feb 03, 2016 - 04:08 PST

        Identified

        We have identified the issue causing delays in registration and call setup for client WebRTC and mobile services in our Ireland datacenter and are working to resolve.
        Posted Feb 03, 2016 - 03:26 PST

        Investigating

        We are investigating delays in registration and call setup for client WebRTC and mobile services in our Ireland datacenter.
        Posted Feb 03, 2016 - 02:58 PST
        This incident affected: PROGRAMMABLE VOICE US1 (Client Mobile US1).
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