Alerted Banner: Minimal Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the Phone Calls in the UK issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Sep 04, 2023 - 09:13 PDT

Investigating

Our monitoring systems have detected a potential issue with Phone Calls in the UK. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 04, 2023 - 08:14 PDT