Elevated error rates for Usage API and Account Portal

Incident Report for Twilio

Resolved

All services have been restored.

Posted Feb 06, 2016 - 12:49 PST

Monitoring

All systems are working normally.

Posted Feb 06, 2016 - 11:52 PST

Update

We are continuing to work on the resolution and will provide additional updates in 60 minutes.

Posted Feb 06, 2016 - 11:44 PST

Update

We are continuing to work on the resolution and will provide another update in 60 minutes.

Posted Feb 06, 2016 - 10:41 PST

Identified

We have identified the issue and are working on resolution. Usage API and Account Portal are experiencing elevated error rates and slower than normal response times.

Posted Feb 06, 2016 - 10:13 PST

Investigating

We are currently investigating elevated error rates for the Usage API. We will provide an update in 30 minutes.

Posted Feb 06, 2016 - 09:58 PST

This incident affected: TWILIO PLATFORM (Billing).