SMS Delivery Delays to the MTN Network in Benin

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the MTN Network in Benin. This incident has been resolved.

Posted Oct 05, 2023 - 23:55 PDT

Update

We continue observing recovery in SMS delivery delays when sending messages to the MTN Network in Benin. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2023 - 21:55 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the MTN Network in Benin. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 05, 2023 - 19:55 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN Network in Benin. Our engineers are actively working with our carrier partner to resolve the issue and will provide another update in 16 hours or as soon as more information becomes available.

Posted Oct 05, 2023 - 12:49 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN Network in Benin. Our engineers are working with our carrier partner to resolve the issue and will provide another update in 8 hours or as soon as more information becomes available.

Posted Oct 05, 2023 - 04:50 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN Network in Benin. Our engineers are working with our carrier partner to resolve the issue and will provide another update in 4 hours or as soon as more information becomes available

Posted Oct 05, 2023 - 00:51 PDT

Update

We continue to experience SMS delivery delays when sending messages to the MTN Network in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Oct 04, 2023 - 22:52 PDT

Update

We are experiencing SMS delivery delays when sending messages to the MTN Network in Benin. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Oct 04, 2023 - 22:06 PDT

Investigating

Our monitoring systems have detected a potential issue related to SMS delivery delays. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Oct 04, 2023 - 21:58 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).