Automated Alert: No Customer Impact

Incident Report for Twilio

Resolved

We have fully investigated the SMS delivery failures to Turkey Turkcell network issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

Posted Aug 20, 2024 - 11:43 PDT

Update

We continue to experience SMS delivery failures to Turkey Turkcell network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Aug 20, 2024 - 07:41 PDT

Update

We continue to experience SMS delivery failures to Turkey Turkcell network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 19, 2024 - 13:54 PDT

Update

We continue to experience SMS delivery failures to Turkey Turkcell network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 19, 2024 - 09:41 PDT

Update

We continue to experience SMS delivery failures to Turkey Turkcell network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 19, 2024 - 07:43 PDT

Update

We are experiencing SMS delivery failures to Turkey Turkcell network. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Aug 19, 2024 - 06:45 PDT

Update

Our monitoring systems have detected a potential issue SMS Delivery Failures to Turkey Turkcell Network. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Aug 19, 2024 - 06:41 PDT

Investigating

Posted Aug 19, 2024 - 06:37 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).