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Check here for updates about Twilio’s service availability and the status of telecom carriers globally.
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Carriers around the world are experiencing capacity issues because of increased demand on their networks due to COVID-19. This may result in voice quality issues, busy signals, or other errors on your phone calls. Twilio continues to monitor the health of the global carrier networks and we are publishing the most up-to-date information on our Worldwide Telephony Network Congestion page.
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Authy and Verify v1 outbound SMS delivery down
Incident
Report for Twilio
Resolved
Between 09:29:00 AM PT and 09:43:00 AM PT we experienced an outage on our Authy and Verify v1 outbound SMS delivery.
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We detect and resolve over 97% of carrier disruptions before they impact customers.
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