SMS Delivery Degradation toward Hormuud Somalia

Incident Report for Twilio

Resolved

This incident has been resolved.

Posted Dec 08, 2019 - 20:04 PST

Monitoring

We are seeing recovery on the delivery degradation for Hormuud Somalia. We'll continue to monitor and provide updates if there are any changes.

Posted Dec 08, 2019 - 19:24 PST

Update

We are continuing to observing message delivery degradation. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Dec 08, 2019 - 13:17 PST

Investigating

We are currently observing message delivery degradation to the Hormuud network in Somalia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Dec 08, 2019 - 11:03 PST