SMS Delivery Slight Increase Failures to US Cellular Corp Network in US From a Subset of Shortcode and Toll Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to US Cellular Corp Network. This incident has been resolved.

Posted Aug 30, 2022 - 19:11 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to US Cellular Corp Network. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2022 - 17:11 PDT

Update

We continue to experience a slight increase in SMS delivery failures when sending messages to US Cellular Corp Network from US Short code Sender IDs, Toll Free numbers and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Aug 30, 2022 - 15:44 PDT

Update

We continue experiencing SMS delivery slight increase failures when sending messages to US Cellular Corp Network from US Short code Sender IDs, Toll Free and Long Code. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Aug 30, 2022 - 07:44 PDT

Update

We are still experiencing SMS delivery delays when sending messages to US Cellular Corp Network from US Short code Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Aug 30, 2022 - 03:37 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to US Cellular Corp Network from US Short code Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Aug 30, 2022 - 01:39 PDT

This incident affected: CARRIER NETWORK (SMS Short Code, North America).